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    News & Insights

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    Recruiting and Hiring
    20 min read | August 25, 2025

    Sustainability Attracts Talent: Why Values-Driven Companies Win at Hiring

    Discover why values-driven companies outperform competitors in hiring Gen Z and Millennials who prioritize purpose over paychecks. Read Now
    Professional Development
    15 min read | August 13, 2025

    How to Upskill Your Employees and Prepare Your Business for the Future

    Learn how to upskill employees by building on their strengths, leveraging AI, and fostering growth to prepare your business for the future. Read Now
    Employment and Workforce Trends
    5 min read | July 31, 2025

    The (Dis)Honest Job Search: A Visual Breakdown of What's Really Happening in Hiring

    New survey of 2,000+ reveals phantom jobs, new AI rules, and the unspoken hiring dynamics between job seekers and hiring managers. Read Now
    Employment and Workforce Trends
    17 min read | July 24, 2025

    Cut Hiring Time in Half: Direct Sourcing Strategies That Work

    Reduce hiring timelines from 42 days to just weeks with direct sourcing strategies. Build talent pipelines, eliminate bottlenecks, and secure talent... Read Now
    Workforce & Talent Strategies
    12 min read | July 23, 2025

    What Most Companies Get Wrong About Hiring Independent Contractors

    Hiring independent contractors gives you access to premium talent with specialized skills. From vetting to compliance, here's what I've learned leading IC... Read Now
    Case Study
    4 min read | July 22, 2025

    How unit-based billing boosted operational efficiency & cost clarity

    Discover how Kelly BPO delivered a unit-based billing model that optimized workforce management, delivered cost clarity, and increased operational... Read Now
    Case Study
    8 min read | July 15, 2025

    How Kelly BPO transformed reverse logistics to surpass 97% of KPIs

    Discover how Kelly BPO transformed workforce engagement and operational efficiency in reverse logistics, surpassing 97% of KPIs while improving employee... Read Now
    Case Study
    3 min read | July 15, 2025

    How a BPO solution reduced turnover by 40% and boosted productivity for a global pharma company

    Kelly’s BPO solution reduced turnover by 40%, increased task completion by 42%, and improved executive satisfaction by 23% for a global pharma company. Read Now
    Case Study
    4 min read | July 15, 2025

    How Kelly BPO Reduced Turnover and Boosted Productivity for a Fortune 100 Chemical Manufacturer

    Kelly BPO delivers a custom workforce solution to reduce turnover and increase production for a US-based Fortune 100 chemical manufacturer. Read Now
    Managing Employees
    9 min read | July 11, 2025

    How to Design Employee Engagement Surveys That Spark Real Change

    Learn how to design employee engagement surveys that boost retention and close the employee feedback loop through clear, actionable strategies. Read Now
    Managing Employees
    8 min read | July 11, 2025

    How We Use Employee Engagement Data to Build Meaningful Work Connections

    See how Kelly boosted retention through strategic engagement metrics and get actionable steps to keep your best talent. Read Now
    Contact Center
    14 min read | July 10, 2025

    Contact Center Optimization: Build Operations So Smooth, Your Customers Forget They Ever Had a Problem

    Your goal in contact center optimization? Make the experience so smooth, it’s forgettable. Here's how to build effortless operations that drive loyalty. Read Now