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    Outcomes and Impact

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    Case Studies

    Read about the impact we're having on companies and organizations we work with across the United States.
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    Insights

    Stay up-to-date on talent acquisition and retention strategies and workforce management trends and insights.
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    Research & White Papers

    Discover our deep insights and analysis to help you better manage your workforce and stay ahead of the curve.

    Workforce insights

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    Contact Center
    13 min read | July 10, 2025

    Contact Center Optimization: Build Operations So Smooth, Your Customers Forget They Ever Had a Problem

    By Brian Poelman, VP of KellyConnect Your goal in building a contact center is to give every... Read More
    Hiring Trends
    11 min read | June 26, 2025

    The Dishonest Job Search: 2,000+ Voices Reveal What’s Really Happening in Hiring

    Every hiring decision involves unspoken rules, strategic moves, and hidden dynamics that both... Read More
    Recruiting and Hiring
    8 min read | June 20, 2025

    Why Smart Businesses Choose Staffing Partners to Scale in Uncertain Times

    By Michelle Brown, VP of National AccountsAfter 35 years in the staffing industry, I've watched... Read More
    Case Study
    3 min read | May 23, 2025

    Kelly BPO ensures timely tool install for semiconductor manufacturer

    Challenge: Short deadline for tool install project forcing costly, high turnover. A leading... Read More
    Leadership
    9 min read | May 15, 2025

    Act Like Owners: Developing Leadership Skills at Every Level

    By Lauren Baldwin, Sr. Organizational Effectiveness Consultant at Kelly The true test of a leader... Read More
    Talent Aquisition
    14 min read | May 15, 2025

    Why Companies Face Hiring Struggles (And How to Fix Them)

    By Carla McKelvey, Vice President and Market Leader Northern US & Canada at Kelly Services Hiring... Read More

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    News & Insights

    The 2024 Kelly Global Re:work Report

    Our groundbreaking global survey focuses on challenges organizations face building resilient teams and responding to changing demands: Results show talent strategies are ineffective—and hurting business; AI is disrupting the workforce, while employees feel unprepared; And failing DEI efforts are causing minority workers to quit. In contrast, Workforce Resilience Leaders—7% of respondents—excel in agility, capability, and DEI metrics.

     READ THE REPORT

    More Resources

    Boosting R&D efficiency with expert stability program management.

    Discover how our streamlined solutions can enhance performance

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    Shifting Trends: Investigating the US Staffing Industry’s Collapsing Direct Hire Revenue.

    Aaron Haskins & Hugo Malan, Kelly Science, Engineering, Technology & Telecom

    Read More
    Protecting your brand through content moderation - six advantages

    Discover the advantages of having a content moderation team to monitor your [...]

    Read More
    Kelly BPO empowers foundry to handpick top performers to meet hiring goals

    When a global semiconductor foundry faced challenges meeting hiring goals, [...]

    Read Case Study
    Leveling up substitute teaching: 4 priorities that drive success

    Four critical priorities for preparing, supporting, and retaining substitute [...]

    Read More
    2025 Hiring Outlook and Trends for Science and Clinical: Key Insights & Strategies for Talent Acquisition

    What Every Employer Needs to Know

    Read More
    2025 Hiring Outlook and Trends for Engineering: Key Insights & Strategies for Talent Acquisition

    What Every Employer Needs to Know

    Read More
    AI-first isn't enough: integrating AI thoughtfully in your contact center strategy

    KellyConnect takes a thoughtful approach when integrating technology in contact [...]

    Read More
    Understanding the true ROI of your substitute teaching program

    Discover how outsourcing substitute teacher staffing can improve ROI by cutting [...]

    Read More
    Experts Unplugged

    Discover the inspiring journeys of exceptional professionals

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    Solving science's greatest talent challenges

    Explore the latest hiring trends in the science and clinical sectors for 2025.

    Read More
    Solving engineering's greatest talent challenges: the strategic Kelly approach

    Explore the latest hiring trends in the engineering sectors for 2025.

    Read More
    Comprehensive data security transforms IT & help desk operations

    KellyConnect managed and reduced over 700 vulnerabilities to secure client data [...]

    Read Case Study
    Making substitute teachers an integral part of your school community

    The expert in education staffing, Kelly Education, shares how school districts [...]

    Read More
    Unlocking Efficiency and Value

    Agile Transformations with Richard Knaster

    Read More
    Finding 25 Controls Engineers in 8 weeks for a systems integrator.

    Read Case Study
    Advanced Manufacturing and Biotechnology

    Maryland's Approach to Workforce Readiness

    Read More
    How contact centers are shaping the future of retail e-commerce: Ad moderation and fraud prevention

    In this blog, you will learn what ad moderation is, why it is important, and [...]

    Read More
    Baltimore County Schools improve substitute teacher fill rates while reducing staffing headaches.

    Kelly Education improves substitute teacher fill rates by 25 percentage points [...]

    Read Case Study
    Nearshoring contact center services to Mexico: key advantages

    For the U.S., nearshoring contact center services to Mexico provides cost [...]

    Read More
    How school district administrators make the case for a substitute teaching partnership.

    Bobby Schorr is a Regional Vice President of Sales for Kelly Education. With [...]

    Read More
    A motorsports leader adds to its design team with a project solution.

    As a talent solutions specialist, Kelly Engineering is ready to partner with [...]

    Read Case Study
    Boost productivity, achieve work-life balance: 6 tips for working from home.

    Embrace working from home and enjoy all the possibilities and perks of remote [...]

    Read More
    BPO model achieves $6.5MM in cost savings for semiconductor manufacturer.

    A leading semiconductor manufacturer needed help addressing complex staffing [...]

    Read More
    Augmenting & Expanding Biotherapeutics based CDMOs

    Augmenting & Expanding Biotherapeutics based CDMOs

    Read Case Study
    Implementing a new substitute teacher program: The easy way!

    The expert in education staffing, Kelly Education, shares we implement an [...]

    Read the Article
    A Florida district achieves a 30 percentage point jump in substitute teacher fill rates.

    How Kelly Education increased fill rates in just one year.

    Read Case Study
    Amid transition, Kelly augments healthcare call center staff in time for busy season.

    Amid transition, Kelly augments healthcare call center staff in time for busy [...]

    Read More
    Georgia school district and Kelly Education achieve a remarkable 90% coverage for substitute teachers.

    Administrator shares how the value of our partnership.

    Read Case Study
    Check out three examples of our engineering talent and solutions in action

    You need fresh, innovative ideas and the brightest minds in engineering on your [...]

    Read More
    5 must-know tips for school district CFOs eyeing substitute teacher outsourcing.

    Kelly Education shares key insights for school district Chief Financial [...]

    Read the Article
    The special skills, qualities, and behaviors of effective paraeducators.

    Kathleen Adolt-Silva, EdD, director of the Managed Paraeducator Program at [...]

    Read the Article
    Bringing medical writing talent together under one program

    A leading global pharmaceutical company needed support to connect with clinical [...]

    Read More
    5 Strategies for Running an Effective Substitute Teacher Program

    Discover key strategies for running an effective substitute teacher program [...]

    Watch Webinar
    Finding in-demand scientific talent in a competitive market.

    Finding in-demand scientific talent in a competitive market.

    Read More
    We’re the trusted experts for engineering talent and solutions.

    We’re the trusted experts for engineering talent and solutions.

    Read More
    Growing paraeducator talent—because our students with special needs deserve the best.

    Kathleen Adolt-Silva, EdD, director of the Managed Paraeducator Program at [...]

    Read the Article
    EVP: Your talent attraction and retention secret weapon

    As employers muscle for rank as the highest-paying company in town during an [...]

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    Large urban district increases teacher fill rates by 30 percentage points with staffing agency.

    How Kelly Education earned the respect of OKCPS stakeholders to dramatically [...]

    Read Case Study
    Find the top-level technology and IT experts you’r.e missing.

    As technology transforms and evolves, your company needs integrated solutions [...]

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    Five questions school districts should ask when evaluating tutoring vendors.

    Dr. Stephanie Wall, director of Kelly Education Tutoring Solutions, suggests [...]

    Read the Article
    Figured Out: A Determined Scientist’s Story

    Hear her story of becoming a Field Application Scientist and how our recruiting [...]

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    Building a strong substitute teacher pipeline stabilizes school staffing in Florida.

    A Florida principal shares how Kelly Education substitute teachers grows his [...]

    Read Case Study
    Rethinking “the temp treatment”

    Despite associations with their ‘temp’ title, your contingent workforce is an [...]

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    Kelly finds 34 accountants in 2 weeks

    By utilizing a staff made up of new Kelly employees working with the existing [...]

    Read Case Study
    Settling for too many paraeducator absences? Embrace a flex solution.

    Kathleen Adolt-Silva, EdD, of the Managed Paraeducator Program at Kelly [...]

    Read the Article
    We know the science behind finding your best experts.

    Accelerate your scientific and clinical discovery.

    Read More
    Too many teacher vacancies? How substitute teachers build the pipeline.

    As the expert is education staffing, Kelly Education shares how a Florida [...]

    Read the Article
    Delivering expertise beyond Automation.

    Delving into the people at the heart of Industrial Automation, we bring you [...]

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    Market-tested solutions to attract and retain top substitute teachers.

    Substitute teachers are more critical than ever. Learn how to attract and [...]

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    Kelly saves 50% for an automotive leader with a consultative outcome-based solution.

    Kelly saves 50% for an automotive leader with a consultative outcome-based [...]

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    Checklist for Evaluating Substitute Staffing Providers

    This checklist helps CFOs, CHROs, and procurement teams evaluate the nuances [...]

    Get the Checklist
    South Carolina school district finds success with a new substitute teacher staffing partnership.

    Aiken County Schools calls Kelly Education a true partner that always innovates [...]

    Read Case Study
    Global Survey Reveals Employee Satisfaction Struggles in Science, Engineering and Tech

    Global Survey Reveals Employee Satisfaction Struggles in Science, Engineering [...]

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    Our students’ learning loss is worse than we think.

    Dr. Stephanie Wall, director of Tutoring Solutions at Kelly Education, [...]

    Read the Article
    Building a team for AAV vector production at a biologics CDMO.

    Building a team for AAV vector production at a biologics CDMO.

    Read More
    It’s high time to attract more women to IT.

    It’s high time to attract more women to IT.

    Read More
    Quick transition to new substitute program delivers results in Florida.

    Clay County District Schools smoothly transitions to a Kelly Education [...]

    Read Case Study
    Secret Sauce: What it takes to attract and hire substitute teachers.

    As the expert is education staffing, Kelly Education shares secrets to help [...]

    Read the Article
    Explore our expertise for superior engineering talent and solutions

    Explore our expertise for superior engineering talent and solutions

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    5 ways to expand your reach in today’s talent shortages.

    5 ways to expand your reach in today’s talent shortages.

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    Expert Spotlight: Jorge Puente

    Every engineer’s journey is different, but some, like Puente, take the one less [...]

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    Successful substitute teacher fill rates for 25 years ... and counting.

    Gulfport School District’s long-standing partnership with Kelly Education takes [...]

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    Revolutionize Your Enterprise with Kelly Telecom's Private 5G Networks

    Revolutionize Your Enterprise with Kelly Telecom's Private 5G Networks

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    Kelly helps Salesforce stay ahead

    Kelly Finance & Accounting® helps Salesforce.com stay ahead of the curve [...]

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    Amid transition, Kelly augments healthcare call center staff in time for busy season.

    While navigating acquisition staff transition, the client required 30 [...]

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    Kelly reduced turnover by 12% for transportation and logistics company

    Find out how Kelly helped a transportation company reduce turnover by 12% and [...]

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    Kelly33 provides retailer top talent to keep production on track

    Kelly33 provides retailer top talent to keep production on track

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    Kelly supports U.S. semiconductor manufacturing

    Kelly supports U.S. semiconductor manufacturing

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    Turnkey talent program management helps Rock Hill Schools raise fill rates to 99%.

    Built on a philosophy of shared investment in the schools and local community, [...]

    Read Case Study
    Cut the Spoke: The case for going full Work-At-Home-Agent (WAHA)

    From updating a contact center to an at-home model to tips for providing an [...]

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    Six industry trends for contact center talent

    KellyConnect shares 6 contact center trends leaders need to know. Learn how you [...]

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    Safety - Performance - Impact: Training qualified substitute teachers.

    Kelly Education shares how school districts should train substitute teachers to [...]

    Read the Article
    Finding 11 experts in 6 weeks for a high-impact source qualification project.

    Kelly Science & Clinical implemented a team that spanned client functions for [...]

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    We know the science behind finding your best experts.

    We know the science behind finding your best experts.

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    Focusing forward: Skills you must build today to develop the cell and gene therapies of tomorrow

    Focusing forward: Skills you must build today to develop the cell and gene [...]

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    From defending our nation to powering innovation: connecting veterans to STEM careers

    From defending our nation to powering innovation: connecting veterans to STEM [...]

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    Why the Surge in Skills-Focused STEM Hiring?

    A revolution is brewing in STEM recruitment.

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    Immeasurable: The powerful ripple effect of quality substitute teachers.

    Kelly Education President Nicola Soares shares how recruiting and hiring [...]

    Read the Article
    Improving retention of biomanufacturing talent for a leader in vaccines.

    Improving retention of biomanufacturing talent for a leader in vaccines

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    Expert talent powers the way for a breakthrough new battery.

    A revolutionary start-up in energy storage technology gets the expert talent it [...]

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    Ramping up a disruptive startup with expert talent

    A startup producing innovative drug manufacturing technology partners with [...]

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    Staffing solution that eased administrative burden and reduced cost in South Carolina.

    Managed substitute teacher and paraprofessional program removes daily [...]

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    2023 A Guide to Building an Effective Substitute Teacher Program

    As the expert in PreK-12 staffing, we've created this guide to help busy [...]

    Get the Guide
    2024 salary report for engineering talent in the U.S.

    Across the country, hiring managers of engineering professionals are concerned [...]

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    The 2024 Hiring Outlook for Biomanufacturing

    To navigate the hiring outlook in this sector you’ll need an expert grasp on [...]

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    2024 salary report for science & clinical talent in the U.S.

    2024 salary report for science & clinical talent in the U.S.

    Read More

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