Contact Center

13 min read | July 10, 2025

Contact Center Optimization: Build Operations So Smooth, Your Customers Forget They Ever Had a Problem

By Brian Poelman, VP of KellyConnect Your goal in building a contact center is to give every... Read More

Article

2 min read | December 14, 2020

KellyConnect® trains more than 200 team leads virtually every year Original article published by... Read More