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    About the Author

    Krysten Duffy is Vice President, National Accounts at Kelly, where she leads strategic client partnerships across some of the company's largest enterprise accounts. With 28 years at Kelly—starting as an on-site manager overseeing 200+ temporary employees and progressing through operations, service management, and account leadership roles—Krysten brings firsthand experience in solving the workforce challenges she writes about. Her career spans the full spectrum of workforce management: recruiting and onboarding, workers' comp and retention, client relationship development, and enterprise account strategy. She's worked directly with clients in manufacturing, oil and gas, and other industries where getting workforce strategy wrong has real consequences for productivity, safety, and the bottom line.

    20 min read | February 3, 2026

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