SJE & Kelly Services

SJE and Kelly Services have entered into a staffing solution agreement where Kelly is a preferred vendor that provides recruiting and placement services for your contingent workforce needs. As a staffing partner to SJE we look forward to working with you and to help ensure that Kelly supports SJE in meeting their staffing/business goals.  This website is a source of information and documentation that explains the process to request services, fulfill orders and manage contingent workers employed by Kelly Services. 

Temporary Staffing Order Placement Process

Click here for the Order Placement Process.

New relationship 

Contact the National Representatives (Michael Jankowske and Deb Pazos), who will identify the appropriate Kelly resource and facilitate introductions. A brief needs analysis will be conducted in collaboration with SJE to capture/review all critical processes to ensure the appropriate staffing/recruiting model is applied. 

Your local Kelly team

Business Line Location Representative Email Address Phone Number


Ashland, OH

Michelle Ziebarth  216-447-9660 x222
St. Petersburg, FL

Greg Coffman


MN (all) Casey Mohn 952-955-7986
Vacaville, CA

Jeffrey Sahakian


Finance    Ashland, OH

Dale Kime 216-524-1294
St. Petersburg, FL

Scott Lindemann

813-421-6215 x228

MN (all)

Bryan Dop


Vacaville, CA

Lisa Norton 


IT All locations 

Ryan Shaughnessy 


LID/OC      Ashland, OH

Barbara Davies

St. Petersburg, FL

Mary Pillow

727-539-7429 x86102 

Detroit Lakes, MN 

Maggie Gruber

Angie Oberg 

218-847-1317 x3468


New Hope, MN 

Shannon Hallenbeck

Nichole Hobbs

Plymouth, MN 

Shannon Hallenbeck

Nichole Hobbs

Vacaville, CA 

Kristin Schultheis 


Science All locations 

Diane Barker 




Office hours are Monday-Friday 8am to 5pm  

Your National Representatives

Michael Jankowske

Deb Pazos

Approving Time Sheets and Expense Reports

Kelly Web Time (powered by PeopleNet) will send you an email, each week your contractor submits their time and each time they submit an expense report. You can also add an alternate approver.

The SJE Job Order form is where the SJE manager indicates who is responsible for approving time.

The designated SJE time card approver will receive approval emails on Monday at 7:30 am, 3:00 pm & Tuesday at 9am, EST.

No log on is required. The approver clicks the link in the email to access the approval application.

Customer can use the Dispute feature to edit hours for a specific entry (e.g., if the employee entered time incorrectly).  Any disputes will be reviewed and researched and resolved by the local branch.

Click here to see PDF instructions for approving time and adding an alternate approver in Kelly Web Time (KWT).

Pre-Hire Activities (Kelly administers all pre-hire activities)

Candidate Registration

Hiring paperwork and disclosures.


Interview Process

Determine qualifications, skills, experience, knowledge, interest, availability, employment history, and pay requirements.


Skill Evaluations

Administered when applicable to verify abilities


Drug Testing

 5 panel lab confirmation


Customer Site-Specific Orientation

On first day of work complete customer specific requirements.


Kelly-Specific Orientation

Provide employee with first day arrival instructions, work schedule, supervisor, pay rate, assignment length, dress code and attendance expectations. Employee handbook. Timekeeping requirements. Performance expectations.


Required Forms

Kelly Services will administer and retain signed copies of the below documents.  

Click here for the Non-Disclosure Agreement (NDA)

Performance Review Process 

By carefully monitoring our employees’ progress and success in your workplace, we can gather information that helps us continue to improve our service to SJE. Kelly will identify quality and service measures that are important to your management and end users, to help guide the customization of our temporary employee performance review process for SJE.

Activities completed to monitor employee performance on-site include:

Arrival Calls – Made on the first day of each new assignment to confirm that our employee has arrived safely, on-time, and meets your initial expectations.

Quality-Control Calls – Placed periodically during the assignment to ensure that our employee is performing to your expectations—during first 10 days and at agreed times thereafter; frequency & method (phone call or email) will be identified during the first QC call. Confirmation email to follow. 

  • Based on QC results, Kelly will share feedback received with the employee and apply when necessary those actions to ensure the assignment expectations are understood. 
  • Exit Interview – Kelly will attempt to conduct an exit interview with all employees. 

Incident & Injury Reporting Information

It is the policy of Kelly Services, Inc. to promote workplace health and safety. When an employee suffers from a work-related injury or illness, our first priority is assisting the employee with obtaining immediate medical treatment. 

(Please notify local Kelly representative immediately following any Kelly employee incident or injury.) 

Your Opinion Matters! 

Your feedback is critical in helping us make positive program enhancements. Net Promoter Score® (NPS®) is widely used within the service industry for this purpose. Please help by responding when you receive a survey 

Kelly administers NPS surveys to assess your satisfaction with our services. NPS surveys are developed and maintained by a third-party vendor to help ensure the integrity of our program. 

  • Web-based technology – Offers the convenience and efficiency of an online survey format, with invitations delivered electronically via e-mail.
  • Reliable frequency – Monthly surveys, sent to 100% of eligible customers in a given month, offer a statistically reliable survey volume (customers are eligible to be surveyed not more than twice per year.)

Benefits of a Kelly Services Employee 

  • Service Bonus
  • Holiday Pay
  • Affordable Care Act (ACA)-Complaint Health Care plan
  • Health & Welfare Plans (opportunity to purchase medical, dental, vision, disability, term life and more through Leslie & Associates)
  • 401(k) Plan
  • Family & Medical Leave Act (FMLA)
  • Employee Assistance Programs
  • Free Skill Enhancement Training
  • Employee Discounts
  • Parking & Transit Benefit
  • Employee Portal/ online community for all things Kelly
  • Access2wellness™


Mary Pillow