Douglas Paulo, Vice President of the Center of Excellence and IT Product Group Leader for Kelly Services, Inc.,
In this role, he is responsible for solution development, product strategy, pricing, brand messaging and positioning as well as service development for the IT product portfolio.
Prior to joining Kelly Services in 2012, Doug spent 18 years with HP Enterprise Services (formerly EDS) in IT and business process outsourcing (BPO) operations, business development, project and client management both domestically as well as internationally. He has extensive experience in leading highly critical large scale global initiatives in service management, business process improvement, global infrastructure, end user computing, service desk and contact center.
Doug is recognized for his thought leadership perspective on the IT workforce. During his tenure at Kelly he has authored several content pieces providing career tips and industry insights for IT professionals. Doug also authors a quarterly column in Enterprise Executive publication.
Doug received the Strategic Workforce Planning (SWP), Human Capital Strategist (HCS), Talent Acquisition Strategist (TAS), Human Capital Strategist (HCS), Talent Acquisition Strategist (TAS), Information Technology Infrastructure Library (ITIL) Foundations and the Zachman Framework for Enterprise Architecture (ZIFA) certificates along with completing the Cornell University - S.C. Johnson Graduate School of Management Executive Education for Product Management. He is multilingual in English, Spanish and Portuguese.