Health Informatics Case Studies

An obstetrics and gynecology office leverages Kelly Services for staffing support in health informatics transitions  

OB-GYN Associates, the largest and oldest obstetrics and gynecology office in Cedar Rapids, Iowa, has recently implemented its electronic medical record system to improve the efficiency and quality of patient care. In order to support nurses and physicians who are adapting to health informatics, OB-GYN Associates began to seek well-experienced medical assistants who could help the office’s registered nursing staff and physicians on a daily basis.

Challenge

Office’s nurses and physicians adjust to health informatics conversion
Fluidity of staff decreases due to conversion
Temporary employees needed to support nursing staff

 

Solution

Office hires four temporary medical assistants to help staff members
Assistants work directly with nurses and physicians
Nursing staff has ample time to focus on office’s HI conversion

 

Results

Medical assistants continue to support nurses and physicians
Nurses have completed their work on electronic medical records
Office organization has dramatically improved



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A provider of specialized administrative services leverages Kelly office services for staffing support in health informatics transitions

Our client is a document imaging company that provides document management and medical records imaging services to healthcare institutions across the United States. Their goal—to improve efficiencies for hospitals and healthcare systems through successful transition to health informatics—demands high standards of accuracy, cost effectiveness, and customer satisfaction from strategic suppliers. They leveraged the specialized expertise of Kelly Services for staffing support when implementing a long-term project complicated by quick turnaround and very specific qualifications—with exceptional results.

 Challenge

45–50 Medical Record Scanners over an 18-month project
20 qualified candidates required within first 2–3 weeks
Manage recruiting, interviewing, testing, and hiring processes

 

 Solution

Vertical expertise across healthcare, IT, and office services
Highly targeted recruiting strategy over a variety of resources
Ongoing training, retention, and quality control initiatives

 

 Results

Quality fit, with selection of nearly all candidates presented
Retention activities kept turnover relatively low
Successful completion of project on target as scheduled



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An outpatient surgical services provider leverages Kelly Services for staffing support in health informatics transitions

In spring 2009, Surgical Care Affiliates, a leading provider of outpatient surgical services nationwide that is headquartered in Birmingham, AL, hired three employees from human resources solutions world leader Kelly Services, Inc. to help the organization develop an electronic database containing critical information relating to its paper payor contracts. As the project continues, the employees are committed to implementing an adequate health informatics conversion.

  Challenge

Office’s contracts with insurance companies need to be transferred into a uniform electronic format
Newly hired employees will read and transfer 1,000+ contracts

 

  Solution

Office hires three employees for eight month commitments
Employees complete creation of electronic payor agreement database
Conversion is completed in timely, cost-effective manner

 

  Results

Employees have transferred 1,000 contracts into electronic records
Goals of organization’s implementation schedule have been met
Employees have positively impacted Surgical Care Affiliates



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For more information on how Kelly Services can help you meet your recruiting and staffing needs, contact your local Kelly branch.