Every hiring decision involves unspoken rules, strategic moves, and hidden dynamics that both candidates and hiring managers navigate, but rarely discuss openly. Our latest research, surveying over 1,000 hiring managers and over 1,000 job seekers across the United States, pulls back the curtain on this intricate game between employers and candidates.
The data shows how employers and job seekers have adapted to market uncertainties and shifting expectations: companies post exploratory job listings to gauge talent availability and build pipelines, while job seekers cast wider nets by applying for stretch roles and leveraging AI tools to compete in crowded markets.
Despite all the confusion and miscommunication in hiring, our research reveals surprising areas where both sides are aligned on expectations and strategies.
Amid all the gamesmanship in hiring, job seekers and hiring managers have quietly settled on the same timeline:
Three days has become the standard window—long enough to review details, discuss with family, or weigh other options, but quick enough to show genuine interest. It gives both sides what they need: candidates get time to make an informed decision, and employers get a reasonably prompt response that keeps their hiring process moving.
AI has entered the hiring process, and both sides have reached an unexpected agreement:
Job seekers polish their resumes with AI tools, then hiring managers run those same resumes through AI detectors. But rather than creating an arms race, most people seem to view AI as just another tool—like spell check or grammar software—that helps put your best foot forward.
Job seekers and hiring managers have reached the same conclusion about job requirements:
Why do job seekers take these chances? 36% of those who apply for stretch roles believe they can quickly learn the necessary skills once hired. They've realized that potential beats perfection on paper, and hiring managers often agree. They'd rather hire someone who can grow into the role than wait for a unicorn candidate who checks every box.
While some aspects of hiring involve mutual understanding, our research exposes tactics that cross the line from strategy into dishonesty, damaging trust between job seekers and employers.
A "phantom job" is a posted position that a company isn't actually planning to fill, at least not right away. Most job seekers suspect this is happening: 84% believe companies routinely post these fake openings. The data shows they're right to be suspicious.
Here's what hiring managers admit to doing:
The reasons vary: testing the job market, building talent pipelines, satisfying internal posting requirements, or making the company look like it's growing. But this practice is breaking down trust in the hiring process. When job seekers encounter fake postings, they start questioning whether any opportunity is real.
Most job seekers want to know what a job pays before they apply, but most employers aren't telling them:
That 20-point gap between what job seekers want and what they get isn't an accident—many employers prefer to get candidates interested first, then talk about money later. The generational differences suggest younger workers may be less jaded or more optimistic about transparency efforts.
Remote work has become a major source of confusion and mixed messages in hiring:
Job seekers are noticing the disconnect:
This mismatch shows up in various ways: advertising "remote-friendly" positions that require frequent office presence, describing "hybrid" arrangements that heavily favor in-office work, or suggesting flexibility that disappears after hiring.
Benefits and career growth information often get left out of hiring conversations:
Career advancement conversations show a similar pattern:
These gaps mean some candidates don't get the full picture of what a job offers beyond salary, and companies may miss out on attracting people who care about benefits or career growth.
Our research points toward approaches that work better for everyone involved:
For hiring managers:
For job seekers:
For organizations:
At Kelly, we've spent decades working with both job seekers and employers, and we've seen what works—and what doesn't—in the hiring process. The best results happen when everyone involved can have straightforward conversations about what they're looking for and what they can offer.
We help organizations connect with talent through clear communication and realistic expectations. When companies are upfront about roles, compensation, and work arrangements, they attract candidates who are genuinely interested and well-suited for the position.
Our research with over 2,000 job seekers and hiring managers shows that both sides actually want the same thing: a hiring process based on honest information and real opportunities. Most people—whether they're looking for work or looking to hire—prefer straightforward conversations over guessing games.
Hiring will always involve some strategy and positioning. But the companies that do it best are the ones that build their approach on clear communication and realistic expectations rather than gimmicks or misleading information.