; ; Resolve Workplace Personality Conflicts Successfully





 
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How to Deal with Personality Clashes in the Workplace

Personality Clashes Are Inevitable

Accept that personality clashes at work will happen. It’s not “if,” but “when.” This is a concern to staff and management alike.

While personality clashes present more challenges for employees when co-workers, at equal authority levels, are involved, managers face the daunting prospect of designing sensitive action plans, too.

Since human personalities, backgrounds and psychological conditions are, by definition, unique to the individual, there is no“one-size-fits-all” technique that works for every situation. Even senior managers, who have the authority to control their employees, cannot mandate cessation of personality disagreements.

There are, however, some steps you can take to minimize these clashes and the potential damage they can do in the workplace. You’ll get the best results if you focus on some particular communication skills that will help you resolve the conflict.

Dealing with Personality Conflicts

Major personality clashes must be dealt with to encourage productive, efficient workplaces. Minor conflicts still need to be solved, but do not typically create the urgency of serious personality clashes.

Resolving conflicts with your co-workers requires a careful,thoughtful approach to the situation. While it is a bit easier if management takes the reins, if you can resolve personality issues with your peers, the solution can be more satisfying and long-lasting. This result is better for you and your job enjoyment.

Author Aysha Schurman, writing for Life123.com, has some good suggestions to help you deal with personality clashes and resolve disagreements. Her article, “Dealing with Personality Conflicts at Work,”offers some common sense steps to solve workplace discord. Consider using these tips when you face the inevitable co-worker personality mismatches.

  • Think about the situation first. Be sure you understand all of the issues involved in personality clashes. Be aware of the things that your co-worker does that annoy you. Also, be honest and admit any behavior that you may be exhibiting that contributes to the conflict. Once you’ve identified the apparent clash "triggers," try to devise ideas that allow you to achieve a compromise and work together.
  • Stay calm at all times. Negotiating a personality clash is much like working for the U.S. State Department. Whether you’re negotiating a cease fire or peace agreement (which you are) between nations or co-workers,remaining calm helps both sides stay focused and purposeful. Acting calm and mature will gain you respect and make you more effective. Resorting to “cheapshots” or belittling language accomplishes nothing, but create more conflict.
  • Use non-accusatory communications and words. The language you use is very important. Unlike a courtroom trial, establishing guilt or innocence is not relevant. Accomplishing a peaceful resolution to personality clashes to improve your job satisfaction and productivity are the only goals that matter.  Accusing (even when factual) a co-worker of bad behavior will not accomplish the objective. If you must state examples of personality disorders of your co-workers, start your sentences with “I feel that you’re . . .” Even an apparently “safe” or seemingly harmless intro can cause the other party to immediately become defensive. To resolve personality conflicts, non-confrontational language is imperative to achieve harmony on the job.
  • Identify an acceptable compromise. Finding a middle ground compromise is vital to resolving workplace controversies with co-workers. Only an agreeable compromise will foster a healthy ongoing workplace relationship.The good news: This result always works. The bad news: Proving that you’re right and the co-worker wrong solves nothing. Flexibility and accepting the other party’s position, however, incorrect, will help resolve personality clashes. Remember, you’re dealing with personality, not factual, issues. Proving the fallacy or inappropriateness of another’s behavior will not achieve your goal of diffusing personality conflicts. However, finding common ground, around which you can achieve a compromise with a co-worker, will diffuse conflicting situations.
  • Respect and maintain privacy at all times. The mantra,“praise in public, criticize in private” is never more important than when you’re trying to resolve personality clashes. One-to-one talks focused on resolving workplace conflicts should always take place in private. News of a face-to-face discussion of work conflicts can spread faster than a 24-hourstomach flu. Unfortunately, these chats generate rumors containing incorrect information, but spread as accurate information. Having your talk with the perpetrator, trigger or participant in workplace clashes in a private setting will help minimize the rumor mill.

Workplace conflicts are potentially much more dangerous than damaging your personal job enjoyment. These clashes can destroy productivity,cause you to lose your former job enjoyment and motivate you to seek another job and employer.

Adopting these suggestions can help you resolve workplace personality problems you experience. By focusing on resolution, instead of fault, you improve your chances to solve these problems, making your work life better. What’s more important than that result?

You needn’t become BFF with your co-worker. However,agreeing to a compromise that allows you and your co-worker to co-exist pleasantly at work delivers huge benefits to both of you. Your employer and management will be equally thrilled. When you must work with people having different opinions, behaviors and personalities than you, it is imperative that you minimize personality problems.

Using these tips will help you accomplish that goal. Don’t worry about being right. Focus on eliminating personality conflict to enjoy your hours on the job. Dealing with and eliminating personality clashes is psychologically rewarding, bringing you a sense of real accomplishment.

Source: http://www.life123.com/relationships/friendship/office-etiquette-friends/dealing-with-personality-conflicts-at-work.shtml

 

Dec2012clash
Dec2012clash

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