Vice President, Americas Information and TechnologyKelly Services®
Douglas Paulo is the Vice President - IT Product Leader within the Centers of Excellence, an IT staffing solutions business unit of Kelly Services, (NASDAQ: KELYA, KELYB) a world leader in workforce solutions headquartered in Troy, Michigan. In his role, he is responsible for solution development, product strategy, pricing, brand messaging and positioning as well as service development for the IT product portfolio.
Prior to joining Kelly Services in 2012, Mr. Paulo spent 18 years with HP Enterprise Services (formerly EDS) in IT and business process outsourcing (BPO) operations, business development, project and client management both domestically as well as internationally. In addition, Mr. Paulo has extensive experience in leading highly critical large scale global initiatives in service management, business process improvement, global infrastructure, end user computing, service desk and contact center.
Mr. Paulo received the Strategic Workforce Planning (SWP), Human Capital Strategist (HCS), Talent Acquisition Strategist (TAS), Strategic HR Business Partner (sHRBP), Information Technology Infrastructure Library (ITIL) Foundations and the Zachman Framework for Enterprise Architecture (ZIFA) certificates along with completing the Cornell University - S.C. Johnson Graduate School of Management Executive Education for Product Management. He is multilingual in English, Spanish and Portuguese.
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