Health Informatics Case Studies

An obstetrics and gynecology office leverages Kelly Services for staffing support in health informatics transitions

OB-GYN Associates, the largest and oldest obstetrics and gynecology office in Cedar Rapids, Iowa, has recently implemented its electronic medical record system to improve the efficiency and quality of patient care. In order to support nurses and physicians who are adapting to health informatics, OB-GYN Associates began to seek well-experienced medical assistants who could help the office’s registered nursing staff and physicians on a daily basis.

Challenge	Office’s nurses and physicians adjust to health informatics conversion Fluidity of staff decreases due to conversion Temporary employees needed to support nursing staff
Solution	Office hires four temporary medical assistants to help staff members Assistants work directly with nurses and physicians Nursing staff has ample time to focus on office’s HI conversion
Results	Medical assistants continue to support nurses and physicians Nurses have completed their work on electronic medical records Office organization has dramatically improved	Read more

A provider of specialized administrative services leverages Kelly office services for staffing support in health informatics transitions

Our client is a document imaging company that provides document management and medical records imaging services to healthcare institutions across the United States. Their goal—to improve efficiencies for hospitals and healthcare systems through successful transition to health informatics—demands high standards of accuracy, cost effectiveness, and customer satisfaction from strategic suppliers. They leveraged the specialized expertise of Kelly Services for staffing support when implementing a long-term project complicated by quick turnaround and very specific qualifications—with exceptional results.

Challenge	45–50 Medical Record Scanners over an 18-month project 20 qualified candidates required within first 2–3 weeks Manage recruiting, interviewing, testing, and hiring processes
Solution	Vertical expertise across healthcare, IT, and office services Highly targeted recruiting strategy over a variety of resources Ongoing training, retention, and quality control initiatives
Results	Quality fit, with selection of nearly all candidates presented Retention activities kept turnover relatively low Successful completion of project on target as scheduled	Read more

An outpatient surgical services provider leverages Kelly Services for staffing support in health informatics transitions

In spring 2009, Surgical Care Affiliates, a leading provider of outpatient surgical services nationwide that is headquartered in Birmingham, AL, hired three employees from human resources solutions world leader Kelly Services, Inc. to help the organization develop an electronic database containing critical information relating to its paper payor contracts. As the project continues, the employees are committed to implementing an adequate health informatics conversion.

Challenge	Office’s contracts with insurance companies need to be transferred into a uniform electronic format Newly hired employees will read and transfer 1,000+ contracts
Solution	Office hires three employees for eight month commitments Employees complete creation of electronic payor agreement database Conversion is completed in timely, cost-effective manner
Results	Employees have transferred 1,000 contracts into electronic records Goals of organization’s implementation schedule have been met Employees have positively impacted Surgical Care Affiliates	Read more

For more information on how Kelly Services can help you meet your recruiting and staffing needs, contact your local Kelly branch.