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Workforce Trends and Insights

Collaborative Work Environment_KGWI_180x180_160019
Is there a key workplace factor that would improve both a company’s profitability and their ability to attract and retain top talent?Collaboration is becoming just that factor for today’s companies. Recently, nearly three out of four North American C-suite executives agreed that their organization would be more successful if employees were able to work in flexible and collaborative ways. And more ... Read More
Global TMQ_180x180_updatedFeb2016_160158A
ECONOMY & LABOR MARKETS: Although the UK’s historic vote to leave the European Union (Brexit) will have significant adverse effects on the country’s short-term economic prospects, as well as lowering the outlook for the rest of Europe, negative impacts outside of the region are projected to be somewhat limited. Still, the Brexit decision, along with other challenges including recessions in several ... Read More
US Talent Market Monthly 180x180
The U.S. economy continued to generate jobs at a brisk pace in July, as employers added 255,000 workers to their payrolls, much higher than expected. Non-farm payroll employment figures for May and June were revised up by a combined 18,000, bringing the average job gain over the past twelve months to nearly 204,000 per month. More than 1.3 million jobs have been created thus far in 2016. ... Read More
Career Resilience_KGWI_180x180_160018
When it comes to employment, how valuable, competitive, and resilient are you? Are you taking your career development into your own hands and building the skills that will enable you to thrive in any work environment—and in any economic business climate?Today’s job environment is uncertain, and many agree that job security is a thing of the past. Where once you might have relied on your long-term ... Read More
US Talent Market Monthly 180x180
After a dismal performance in May, hiring activity surged forward in June as non-farm payroll employment increased by 287,000—the largest monthly jobs gain since last October. After revisions to the prior two months’ employment change figures, the combined April and May gains were a net 6,000 lower than previously reported, with private sector job creation actually slightly negative in May. Thus f ... Read More
US Talent Market Monthly 180x180
With widespread market uncertainties and the Verizon strike last month, experts were forecasting a somewhat subdued U.S. jobs report for May—but the final numbers were much worse than anticipated. The U.S. economy only generated 38,000 jobs during the month, the lowest single month total since September 2010. Revisions to nonfarm payroll gains for March and April combined showed that employment gr ... Read More
Do It Yourself_KGWI_180x180_160016
In today’s uncertain job environment, global workers are seeking ways to be as resilient as possible. This includes taking the lead in managing their careers. Workers are becoming adept at developing skills that enable them to thrive in any company—they’ll utilize available employer training, or they will actively seek ways to further their skill sets, perhaps by becoming free agents or freelancer ... Read More
Global TMQ_180x180_updatedFeb2016_160158A
ECONOMY & LABOR MARKETS: The global economy is forecast to expand by 2.6% in 2016, but the moderate growth rate masks a variety of divergent economic conditions and risks among markets. Most developed economies are expected to see solid if unremarkable growth and steady to slightly falling unemployment rates, but all are vulnerable to political, social, and market risks. Emerging markets are a stu ... Read More
US Talent Market Monthly 180x180
Hiring activity slowed in April, with just 160,000 jobs added to non-farm payrolls, the smallest employment gain since last September. Employment totals for February and March were revised down by 19,000, bringing the average monthly job gain for 2016 year-to-date to 192,000. Over the past year, the U.S. economy has added around 2.7 million jobs, slightly trailing the 2.9 million jobs added in the ... Read More
Women In STEM_KGWI_180x180_160067
Women In STEM
29 Apr 2016
If we’re going to make a dent in the massive talent gap in the STEM fields, we have to start engaging more women now, and we have to work together to do so.Tipping the scale towards a more optimized and gender diverse STEM talent pool takes more than just ramping up recruitment efforts—it requires commitment and effort from all parties involved, from parents and teachers all the way up to executiv ... Read More
Eng 2016 Trends_180x180
What trends can engineering managers expect to see through 2016? While details may vary between specific industry verticals, a number of key issues will remain important, and possibly increase in significance throughout most industry segments.Kelly® is pleased to provide this brief outlook on significant workforce trends that are expected to impact talent in the engineering industry for 2016. Thro ... Read More
US Talent Market Monthly 180x180
The pace of hiring continued at a steady clip in March, as U.S. employers added 215,000 workers to their payrolls. Revisions to the previous two months’ employment totals were slight (-1,000 on net), bringing the monthly job creation average to 209,000 for thefirst quarter of 2016. While still a healthy figure—particularly in a slow global economic environment—it somewhat lags the average monthly ... Read More
US Talent Market Monthly 180x180
The U.S. job market gained momentum in February, as the economy generated 242,000 jobs—well above consensus expectations. January’s job totals were revised upward by 21,000 and December’s employment gains by 9,000, bringing the average monthly payroll increases to 228,000 over the past three months. That’s inline with the average monthly employment gain of nearly 229,000 per month for the full yea ... Read More
Fin Get On Board_180x180_160130
Work-life design is not just a trend - it's a movement. Talent has a choice of where and how to work, which means your best talent is looking for greater control and ownership over how they integrate work and their personal lives and passions.Learn more about what your best finance talent wants and needs from their employers.  ... Read More
IT Get On Board_180x180_160128
IT: Get On Board
10 Mar 2016
Work-life design is not just a trend - it's a movement. Talent has a choice of where and how to work and U.S. information technology workers outscore the U.S. average on talent agility. They are well aware of their market power and value, so if they are dissatisfied, they know they can find a better opportunity.Learn more about what your best IT talent wants and needs from their employers.  ... Read More
Sci Get On Board_180x180_160113
Work-life design is not just a trend - it's a movement. Talent has a choice of where and how to work, which means your best talent is looking for greater control and ownership over how they integrate work and their personal lives and passions.Learn more about what your best scientific talent wants and needs from their employers.  ... Read More
Global TMQ_180x180_updatedFeb2016_160158A
Economy & labor markets: The outlook for the global economy in 2016 is uncertain, with financial market volatility, depressed commodity prices, and slowing in key emerging markets keeping growth prospects muted. Brazil and Russia face continued recessionary conditions, while China’s economic momentum continues to cool amid stock market instability and structural challenges. These issues are leadin ... Read More
Work Life Design_KGWI_180x180
Just as businesses are getting comfortable with the concept of work-life balance, they’ll need to quickly reconcile with the more complex demands for work-life design—which is a more seamless integration of work and life.In this era of talent supply chain management, talent has a choice of where and how to work—as evidenced by the 31 percent of global workers who choose flexible work styles over t ... Read More
Engineering_WLD_Infographic_TN
Work-life design is not just a trend - it's a movement.For employers of engineering talent, the costs of not adapting to a work-life design environment are high. By not changing, organizations risk the turnover of top, engaged workers. They narrow the range of talent they can attract, and may compromise performance and innovation.Learn more about what your best engineering talent wants and needs f ... Read More
US Talent Market Monthly 180x180
Hiring activity was subdued in the first month of 2016, as employers only added 151,000 workers to their payrolls—below consensus expectations. Revisions to the previous two months’ figures showed little change from initially reported data, but theannual benchmark process (which examines payroll jobs data for the previous year) showed that job creation in 2015 was slightly stronger than previously ... Read More
US Talent Market Monthly 180x180
The U.S. labor market ended the year with a robust performance, adding 292,000 jobs in December. With revisions to the previous two months’ employment gains totaling 50,000, employers added an average of 284,000 workers to their payrolls in the last quarter of 2015. For the full year, monthly U.S. job growth averaged 221,000—less than the 260,000 per month gains seen in 2014,but higher than any ot ... Read More
Upwardly Mobile_Free Agent Research_180x180
Employers seeking top talent for their organizations can no longer afford to confine their search to traditional workers. Today, 31% of U.S. workers are operating as free agents.This is overwhelmingly a matter of choice rather than circumstance, as upwardly mobile workers break free in search of opportunity and better work–life balance. Technology and the growth of online communities offering a st ... Read More
Buzzing with Confidence_Free Agent Research_180x180
The free agent workforce has become an enduring feature of the 21st century economy. Today, 31% of American workers are preferring a mix of freelance and contract assignments to traditional employment. Smart, independent, and craving greater work–life balance, they are intent on calling the shots in their own careers.The U.S. economy has been on a rollercoaster since the 2008 recession. The free a ... Read More
Agents of Change_Free Agent Research_180x180
Today’s workers are poised for change, less loyal to the idea of working for one employer for life, and more intent on being free agents in their own careers. In today’s “gig economy,” workers are choosing freelance projects and temporary assignments that interest them— always dreaming of the next opportunity.The notion of a “job for life” now seems quaint. In many professional occupations, the tr ... Read More
US Talent Market Monthly 180x180
The job market posted a very respectable monthly gain in November, as employers added 211,000 workers to their payrolls. Monthly non-farm employment gains for October were revised up by 27,000 and September’s total was revised up by 8,000, bringing average monthly job creation to nearly 210,000 per month through November 2015. ... Read More
Global Talent Market Quarterly Q3 2011 Image
The global economy remains stuck in low gear, with only a modest acceleration expected in the short term. Factors driving the sluggishness include low commodity prices, the slowdown in China’s economy, financial market volatility, and geopolitical tensions. Expansions in developed countries’ economies are expected to be positive but muted in 2015 and 2016—and will likely not be enough to offset th ... Read More
US Talent Market Monthly 180x180
Hiring activity among U.S. employers picked up sharply to start the fourth quarter, as the economy added 271,000 workers – around double the number of jobs added in September and significantly above expectations. With the previous two months’ employment figures revised to show a net gain of 12,000 more jobs than previously reported, the U.S. labor market has now generated more than two million job ... Read More
US Talent Market Monthly 180x180
The malaise that hit the U.S. labor market in August continued in September, as employers added just 142,000 workers to theirpayrolls. Job creation figures for August were lowered from +173,000 to +136,000, while July’s numbers were also revised downward, from +245,000 to +223,000—a total of 59,000 fewer jobs than originally reported. With the revisions, U.S. monthly employment gains have now aver ... Read More
Eng Career Confidence_504x504_150207
Every manager likes their employees to be confident, and sure of their skill sets. But should confidence levels impact the approach you take in managing these key individuals?As a high-demand segment of the workforce, engineering professionals have good reason for their positive outlook. But independent research completed by Kelly Services® confirms that the global engineering workforce shows sign ... Read More
US Talent Market Monthly 180x180
Employment gains saw a late-summer slowdown, as total nonfarm job creation totaled just 173,000 for the month of August. The figure fell below expectations, and is also less than recent trends. With revisions pushing employment gains upwards to 245,000 in bothJune and July—a combined increase of +44,000 workers—average monthly job creation for 2015 to-date stands at 212,000. While this figure surp ... Read More
Global Talent Market Quarterly Q3 2011 Image
Global GDP growth is expected to be somewhat constrained at around 2.6% in 2015, as the Chinese economy continues to cool down and several large emerging markets including Brazil and Russia are in recession. Most large developed economies are expected to see moderate growth in 2015, with strengthening recoveries in the Eurozone and Japan, and healthy growth after a weak first quarter in the United ... Read More
US Talent Market Monthly 180x180
The U.S. labor market continued on a steady pace in July, adding 215,000 new jobs, a solid gain that fell relatively in line with consensus expectations. With slight upward revisions to the job totals for May and June (+14,000 combined), non-farm employment has grown by an average of 211,000 per month thus far in 2015. Although the U.S. job market has expanded every month for nearly five years—the ... Read More
The_Growing_Demand_for_Niche_Skills_High_Tech
THE HIGH TECH INDUSTRY has remained remarkably resilient in riding the economic roller coaster of recent years. Industry analysts say the high tech job market is improving, the hiring process has sped up, and salaries are on the rise. However, the market is complex and workforce requirements within the high tech industry fluctuate regularly. Although there is plenty of skilled talent for lower-end ... Read More
The_Shifting_Workforce_Composition_in_Life_Sciences
TODAY’S LIFE SCIENCES INDUSTRY is thriving and maturing rapidly. Business is still concentrated primarily on medical therapies and pharmaceuticals, but growth drivers extend far beyond traditional therapeutics. There have been dramatic increases in the growth of niche drugs and generics. Research is leading to dramatic technological innovation in areas of biotechnology and medical devices. Develo ... Read More
US Talent Market Monthly 180x180
The U.S. added jobs at a respectable pace in June, as total nonfarm employment increased by 223,000—inline with consensus expectations for the month. June’s job growth pulls the average monthly employment change figure up to 208,000 per month in 2015, still well below 2014’s average gain of 260,000. Over the first six months of 2015, the U.S. economy has added 1.25 million jobs, again falling shor ... Read More
Overcoming_the_Skills_Gap_in_Life_Sciences
THE LIFE SCIENCES INDUSTRY is thriving and job postings are at historic highs. But the skills needed by employers have been changing, and many industry leaders are anticipating a skills gap that could have a negative impact on their organization. Companies need employees with expert scientific skills who also possess the abilities, education, and business acumen to drive their business forward.How ... Read More
Strategic_Workforce_Planning_Translates_to_Better_Hiring_Decisions_in_Life_Sciences
THE U.S. LIFE SCIENCES INDUSTRY provides products and technologies that feed the hungry, combat debilitating diseases, support healthy environments, and reduce our carbon footprint. National employment in the life sciences sector totals more than 1.6 million people, with jobs in nearly 75,000 companies—and that number is only increasing. Despite the volatile economy of the last few years, the ove ... Read More
US Talent Market Monthly 180x180
The pace of hiring in the U.S. continued to shake off its winter sluggishness in May, with employers adding a larger-than-expected 280,000 new jobs during the month. The dismally low March employment gains were revised upward from +85,000 to +119,000, and April’s total was revised down by 2,000, for a net gain of 32,000 more jobs than previously reported. As a result, monthly job growth has averag ... Read More
Global Talent Market Quarterly Q3 2011 Image
Growth prospects worldwide for 2015 are highly divergent, particularly among emerging markets. Robust expansion has pushed India past China, while Russia, Brazil, and other South American markets have fallen into recession. The developed economies show a more graduated growth pattern, led by the U.S. and U.K., with most Eurozone markets in a slow recovery. As a result, global growth is expected to ... Read More
US Talent Market Monthly 180x180
After a significant setback in March, the U.S. labor market returned to a respectable pace of hiring in April. Employers added 223,000 jobs, in line with consensus expectations. Revisions to prior months’ data showed that the slowdown in March was even steeperthan initially reported, with an updated total of just 85,000 new positions added during the month. That brings the 2015 year-to-datemonthly ... Read More
US Talent Market Monthly 180x180
After twelve straight months of employment gains above the 200,000 mark, job creation took a dive in March. Employers added just126,000 workers to their payrolls during the month, the lowest tally since December 2013. With downward revisions to January andFebruary hiring totals (-38,000 and -31,000 respectively), the average monthly gain for the first three months of 2015 is just 197,000—well belo ... Read More
US Talent Market Monthly 180x180
Although many analysts predicted that the challenges posed by foul weather conditions and broader global economic turmoil might dampen hiring activity in the U.S., the labor market continued to add jobs at brisk pace in February. Total nonfarm employment grew by 295,000, the twelfth straight month of job gains above 200,000. The last such stretch of sustained employment growth was a19-month period ... Read More
Truth Employee Engagement_504x504
This infograph about employee engagement summarizes the major trends of the latest Kelly Global Workforce Index research.      ... Read More
Mood Global Labor Market_504x504
This infograph about the mood of the global labor market summarizes the major trends of the latest Kelly Global Workforce Index research.      ... Read More
Global Talent Market Quarterly Q3 2011 Image
Global economic growth is set to accelerate slightly in 2015 to around 3%. The net impact of lower oil prices worldwide is expected to be positive, while stimulus measures in key economies will also help to boost growth. The gap in emerging market performances will continue to widen in 2015, as India and China still rank among the fastest-growing global economies, while Brazil and Russia face sign ... Read More
US Talent Market Monthly 180x180
Hiring continued at a healthy pace to begin the new year, as U.S. employers added 257,000 workers to their payrolls in January, exceeding consensus expectations. January’s figure nearly matches the average job creation rate of 260,000 for the full year 2014, but represents somewhat of a slowdown compared to the very robust last part of the year. Significant upward revisions broughtthe average to m ... Read More
US Talent Market Monthly 180x180
U.S. employers continued the trend of strongjob creation in December, adding 252,000 workers to their payrolls. The prior two months’ employment figures were also revised upwards by a total of 50,000 jobs. For the year, U.S. employment growth has averaged 246,000 per month, up significantly from an average monthly gain of 194,000 in 2013. Nearly three million new jobs were created in 2014, making ... Read More
US Talent Market Monthly 180x180
Job creation surged in the U.S. in November, as employers across a wide range of industries took on more workers. Total non-farm payrolls increased by 321,000, the largest one-month gain since January 2012. The strong November figure, along with upward revisions to the previous two months’ employment gains (+44,000 combined) brings the number of jobs created through the first eleven months of 2014 ... Read More
Global Talent Market Quarterly Q3 2011 Image
The global economy is forecast to accelerate modestly in the short term, with both strengths and risks in all regions. The engine of global growth continues to shift from the emerging markets to the developed countries, led by solid activity in the largest English-speaking nations and slowly recovering conditions in Europe. Among emerging markets, Brazil and Russia have edged into recessionary ter ... Read More
US Talent Market Monthly 180x180
The U.S. economy continued to add jobs at a healthy pace in October, with total non-farm employment increasing by 214,000. Job gains for August were revised up from 180,000 to 203,000, and growth for September was revised from 248,000 to 256,000. With the revisions, monthly U.S. employment creation has topped the 200,000 mark—the widely-cited benchmark of a healthy labor market—for nine straight m ... Read More
US Talent Market Monthly 180x180
After a slight slowdown last month, the U.S. labor market returned to healthy growth in September as employers added 248,000 workers to their payrolls. Employment gains for July and August were also revised upward by a combined 69,000 workers, suggesting that the summer job market slump was milder than originally reported. Through the first nine months of 2014, U.S. employment has now grown by mor ... Read More
Fin OG Pipeline Challenge_250x250
A recent report by Staffing Industry Analysts (SIA) compared the 2013 demand for talent to pre-recession highs in 2007 and 2008 and found that the demand for financial and accounting professionals has slowly recovered to 87 percent of the historical peak demand in 2007. The unemployment rate for accounting and finance workers is below the national average for all professions—as a result, certain s ... Read More
Show_Your_Value_Grow_Your_Business(1)
At Kelly Services we take a holistic approach to talent sourcing and management.Known as Talent Supply Chain Management, this strategy allows clients to focus on having the right talent to achieve their business goals while Kelly ensures the right processes and suppliers are in place to provide the needed talent.Unique to the workforce solutions industry, Kelly has a Supplier Development team dedi ... Read More
US Talent Market Monthly 180x180
The U.S. labor market took a dip in August, as employers added just 142,000 workers to their payrolls over the month. This marked the lowest monthly job gain so far in 2014, and falls well short of the average monthly growth of 228,000 over the first half of theyear. In addition, the prior two months’ change in employment were revised down by a total of 28,000, another sign that the summer jobmark ... Read More
A_World_At_Work
To better understand how workers think—and how employers might respond—Kelly Services developed the Kelly Global Workforce Index (KGWI), an annual global survey with nearly 230,000 respondents across 31 countries, three generations, and a multitude of industries and occupations. The results of the survey provide valuable insight into key areas of the talent equation:The Mood of the Global Labor Ma ... Read More
Global Talent Market Quarterly Q3 2011 Image
The global economy looks set to expand modestly over the short term. However, the healthy outlook is overshadowed by several geopolitical risks, including the crises in Ukraine and the Middle East. Emerging markets, once the powerhouse of the global economy, continue to weather difficulties; many will need to implement structural reforms in order to return to stronger growth. Moderate growth is pr ... Read More
US Talent Market Monthly 180x180
Job creation was solid, but not spectacular, in July 2014 as employers added 209,000 workers to their payrolls. Although this marked the sixth straight month of employment gains above the 200,000 mark—an achievement not seen since 1997—the figure was slightly below expectations as job creation had averaged 277,000 per month in the second quarter. Still, the U.S. economy has generated more than 1.4 ... Read More
IT Loyalty Contentment_250x250
Did you know 41% of IT professionals feel less loyal to their employer than they did a year ago?  Get insight into IT professionals and their opinions on workforce loyalty and contentment.    ... Read More
KGWI Engaging job seekers_250x250
This report, on the topic, Engaging Active and Passive Job Seekers in Europe and APAC, examines the nature of the contemporary job search process from a candidate’s perspective.As well as those candidates that are openly looking for work, there are large numbers who are more covert in the way they approach the employment market. However, many employees have become disengaged from their work and th ... Read More
Global Talent Market Quarterly Q3 2011 Image
2014 is expected to be a modestly stronger year for the global economy, with GDP growth projected to surpass 3%. The expansion will be led by a moderate strengthening in North America and the slow but steady recovery in Western Europe. On the other hand, many emerging markets continue to face challenges including structural issues and political turmoil that are limiting growth.The positive econom ... Read More
Field Services Eng 180x180
Do you deploy technical field service talent for repairs, upgrades, installations, remediation, break-fixes or calibration of medical devices? If you do, you are no doubt managing increasing administration, compliance and regulatory requirements, alongside the need to find talented engineers to do the work on time and on budget.As a supplier to one of the most heavily regulated industries in the w ... Read More
Global Talent Market Quarterly Q3 2011 Image
2014 looks to be a modestly better year for the global economy, with growth projected to reach 3.3%. Stronger business and consumer sentiment, particularly in developed countries including the U.S., U.K., and Germany, will help drive the expansion. Growth in emerging markets was well below historical levels in 2013, but is expected to accelerate slightly in 2014.The healthier economic climate is ... Read More
Global Trends that Shaped_180x180
The 2013 Kelly Global Workforce Index (KGWI) brought together work and workplace insights sourced from more than 120,000 respondents from 31 countries across the Americas, EMEA and APAC regions. One of the largest global surveys of its kind, the KGWI sheds light on employee attitudes and behaviors surrounding some of the most pressing modern workplace challenges. ... Read More
Healthcare Reinvent wp3 180x180
Insurance companies today are facing numerous challenges due to demographic shifts in the ages of populations, trends in transitioning toward virtual healthcare, and the effects that will be felt when the Affordable Care Act (ACA) sends an influx of newly insured Americans to healthcare providers beginning in 2014. In addition to providing coverage for millions of low-income Americans, insurers ca ... Read More
Healthcare Reinvent wp2 180x180
America’s healthcare system is undergoing a dramatic transformation. Healthcare spending continues to rise rapidly in the United States, and the healthcare industry is caught struggling to meet regulatory requirements while juggling patients, cutting costs, and increasing efficiencies to improve quality of care. The new mandates driven by the Affordable Care Act (ACA) will result in millions of ne ... Read More
Healthcare Reinvent wp1 180x180
The days of filling out forms at a doctor’s office, a nurse writing notes on a chart, and then a clerk storing that chart in a file cabinet are fading into the archives of history. The digital revolution that has transformed business, entertainment, and nearly every aspect of American life is also transforming the healthcare industry. Widespread use of technology within the healthcare industry is ... Read More
2014 RPO report 180x180
Global Trends in RPO & Talent Recruitment 2014 was prepared by Kelly Outsourcing and Consulting Group (KellyOCG®) in partnership with the Human Resource Outsourcing Association (HROA), HR.com, the Shared Services & Outsourcing Network (SSON) and the International Association of Outsourcing Professionals (IAOP) to provide a comprehensive overview of the latest trends and insights from the global bu ... Read More
KGWI 2013 social media 180x180
This fourth installment, on the topic of Social Media and Technology examines the way that social media is impacting on job selection, career choice and recruitment in general. Just as social media has changed the nature of communications across communities, it is breaking down barriers in the workplace. Employees are more social and more connected, and want access to the technologies and platform ... Read More
LifeSci supply demand map 180x180
The Life Sciences industry is going through a talent supply and demand adjustment period.  Learn more about where to find the right talent and the top growth skill sets in life sciences. ... Read More
LifeSci talent adjustment 180x180
The life sciences industry is experiencing a drastic workforce adjustment period.  There is a new demand for specialized skills and experience.  Learn more about current and future workforce trends in life sciences. ... Read More
Global Talent Market Quarterly Q3 2011 Image
Global economic growth has been subdued in 2013, limited by U.S. policy battles, weakness in Europe, and a cooldown in large emerging markets. The global economy is expected to modestly accelerate in 2014, driven by strengthening in developed economies including Germany, the U.K., and North America. Emerging market economies have struggled over the past year, particularly compared to historical pe ... Read More
Outcome over hours_180x180
Forty-six percent of workers believe they would perform at a higher level if their pay was tied to their performance. With the opportunity to directly impact organizational performance, why not give employees what they want?"When you pay workers for their time, they’re willing to give you as much of it as you are willing to pay for. But, that doesn’t necessarily mean they’re maximizing productivit ... Read More
6 key outsourcing trends_180x180
Outsourcing has never been the same as offshoring, yet it seems the two concepts have become increasingly interchangeable over the past decade.Despite the long history of outsourcers as leaders in innovation and in delivering practical workforce management solutions, offshoring has increasingly stolen the spotlight and thunder (and not always in positive ways).Offshoring continues to be seen by so ... Read More
2013 KGWI Employee Retention 180x180
This third installment of the 2013 Kelly Global Workforce Index (KGWI), on the topic of Employee Engagement and Retention, looks in some depth at the employee-employer relationship, including issues such as employee loyalty, happiness and commitment to the job. It also examines views about the employer’s reputation as a preferred place to work, and the circumstances under which employees explore a ... Read More
Virtual Contact 180x180
Virtual contact center agents - and the processes, management style and technology that support them - should not be seen as cost-cutting measures per se. Instead, they are a tool to improve business reaction times and access on-demand capabilities that can, and should, improve service quality.For some businesses, which are accustomed to the peaks and troughs of seasonal demand, the issue of scala ... Read More
Project Workforce 180x180
Today, project services staff with specialist skills in the IT, science, engineering, and healthcare industries are among our most in-demand recruitment segments world wide. Workforce analysts predict that this employee segment will be the source of the largest job growth over the next decade. Regardless of whether you’re seeking senior project management experts with critical niche vertical exper ... Read More
Engineering Professionals Attitudes and Motivators Image 180 by 180
Take a look at insights from over 13,000 Engineering professionals across the globe. On par with other professionals (50%), only about half of engineers feel valued by their current employer, however significantly fewer female engineers report feeling valued.70% feel engaged/committed to their current employer 69% plan to look for a new job in the next year with considerable turnover expected in t ... Read More
Workforce Attitudes of Finance and Accounting Professionals Image 180 by 180
Take a look at insights from over 12,000 finance and accounting professional across the globe.67% intent to look for another job in the next year (up from 62% in 2009)75% derive meaning from their work by their opportunity to excel/develop in their field; however only 51% say they experience this in their current job50% say their current manager inspires them to do their best work67% say they fell ... Read More
IT Professionals Workforce Attitudes and Motivators Image 180 by 180
Take a look at insights from over 10,500 information technology professional across the globe. 65% intend to look for another job in the next year (up from 60% in 2009) 81% derive meaning form their work by their opportunity to excel/develop in their field; significantly more than other professionals (75%) 27% say that higher salary and benefits are important in terms of job engagement (a ... Read More
Attraction and Retention Essentials Image 180 by 180
For engineering professionals in the chemical industry tomorrow brings many unknowns. They enjoy the work but agree that they need to advance their skills to meet tomorrow's demands. Besides dealing with an uncertain economy, improving skills and keeping up-to-date with technology were the two top critical trends identified by engineers in the next 18 to 24 months. ... Read More
2014 KGWI Executive Insights
Today’s modern-day worker spans across gender, generations, regions, and industries, and embodies contemporary thinking and trends. What are the driving forces behind this workforce—and furthermore, what do they want from their employers?To better understand the motivations behind today’s workforce, and how employers can best act and react to worker expectations, Kelly® developed the Kelly Global ... Read More

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