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Third-party validation of high-quality service!
In February 2014, Kelly Services was named as
one of Inavero’s Best of Staffing® Client Award winners. Presented in
partnership with CareerBuilder, the fifth annual Best of Staffing award
provides the only statistically valid and objective service quality benchmarks
for the industry, revealing which staffing agencies deliver the highest quality
of service to their clients.
Less than two percent of all staffing agencies
in the US and Canada receive the Best of Staffing award for service excellence
utilizing the Net Promoter® methodology. The stark contrast in client
satisfaction scores compared to the industry average - particularly among the largest staffing suppliers - is a clear indication that those firms who receive the Best of Staffing honor truly stand out for
their service quality.
Awarded for high client satisfaction
Kelly received satisfaction ratings of 9 or 10
out of 10 from 65 percent
of their clients, significantly higher than the industry's average of 35 percent.
"Kelly Services is proud and honored to be a part of this group of U.S. and Canadian staffing firms named to the Best of Staffing Client List by Inavero," said Carl Camden, President and Chief Executive Officer, Kelly Services. "The workforce is changing, but one thing remains the same for our clients and that is the desire for partnerships that deliver strategic value and exceptional service."
At Kelly Services we take great pride in being recognized by our clients. Learn more about other awards and recognitions that define our commitment to service excellence.
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